Buy in Robotiklab

If you have received the robot

After you have received the robot, what is the next? - See here.

If you encounter a problems

If you encounter some problems during the assembly or operation of the robot, please send us a question at sales@boteyes.com. We answer any question as usual on the same day, so if you don't receive an answer, please, resend your email.

Standard Warranty

Warranty terms and conditions are described here.

Return Policy

Our return policy you can find here.

Refunds Policy

Refunds policy please see here.

The BotEyes Public Delivery Agreement

Other terms and conditions that can arise between customer and BotEyes team you can read here: Public Delivery Agreement.

Ask a Question

You can ask any question about our robot by sending email to sales@boteyes.com.

Shipment

We deliver robots to any country of the World using UPS or DPD post service. As usual, delivery time and handling take about 10 working days after the payment is successfully processed.

This includes order handling and customs clearance time (5 days) and post service shipment (5 days).

We supply robots in plywood boxes with dimention 29.5 x 15 x 13.8 inches (75 x 38x 35 cm), the parcel weight is 55 lb (25 kg), see picture below. Robot is placed there in a partially disassembled form. How to assembly robot you can see in Support page and in this video.